We offer free standard shipping across Canada. Orders are packed with care and shipped within 48 hours, Monday through Friday (excluding holidays), pending product availability and payment confirmation.Delivery times may vary based on location, inventory, or courier delays—but we know you’re excited to receive your piece, and we’ll do our best to get it to you quickly.
Note: We’re unable to ship to PO boxes or APO/FPO addresses at this time.
To calculate shipping for international orders, simply add items to your cart and proceed to checkout. Shipping rates and options will appear on the review page.
Delivery timelines depend on your location and courier availability. We’ll keep you updated every step of the way.
Customs fees, duties, and taxes are the responsibility of the customer.These may vary depending on your country’s regulations. Abbott has no control over these charges and cannot predict if or when they’ll be applied. For more information, we recommend contacting your local customs office.
If you refuse a shipment, you’ll be responsible for:
the original shipping charges,
any customs or duties incurred (on both the outbound and return shipments),
and return shipping costs.
These will be deducted from your refund once the package is received.
Please double-check your shipping address before completing your order—Abbott is not responsible for incorrect addresses.
If your scarf hasn’t arrived within the expected timeframe:
Email us at: info@abbott.design.
We’ll file an inquiry with the carrier and keep you updated.
Please note this process may take up to 8 weeks depending on your local postal service.
To ensure smooth delivery, we recommend providing a secure daytime address. Our courier typically requires a signature upon receipt.
All scarves are inspected carefully before they leave our studio. Abbott is not responsible for damage that occurs during transit.
